How much does shipping costs?

We offer FREE shipping in the USA, international shipping charges may vary depending on the Country.

How long will my order take to arrive?

We estimate around 3-10 business days from the day you place the order nationally. International shipping times vary depending on the country.

I'm ordering from outside of the US.

All international shipments may be randomly chosen for inspection, customs and duties may apply. The recipient of an international shipment is thus subject to such import taxes, custom duties and fees, which are imposed once the shipment reaches clearance. Potencial charges for a customs clearance must be fulfilled by the recipient.  Kiawa LLC is not responsible for any shipping deliveries that could potentially be affected by natural occurrences, customs, transfers to the carrier in your country or air and ground transportation strikes or delays once the package has exited the US.

ORDERS

Can I change or cancel my order?

No, once you place an order it is final.

PAYMENTS

Which payments methods are accepted?

Amex, Discover, Master Card PayPal, Visa.

Are there any restrictions for coupons codes or special discounts?

Yes, offers may not be combined, expiration dates are not extended, some offers do not apply for all products, new restrictions may apply.

Do you offer discounts or promotion?
Yes, we offer awesome special and discounts from time to time. Sign up to receive sales alerts and special offers.

PRODUCTS

Are Kiawa products vegan/cruelty free?

Al our products are cruelty free, all vegan, eco friendly, gluten free, talc free, paragon free, silicone free, sulfate free.

What if I am allergic to the product?

We highly suggest to take a look at our product ingredients before purchase in order to make sure you do not see ingredient you are allergic to, in the event that you develop an allergy, first rinse with cold water, suspended product use, take a closer look at the ingredients and keep record of the ingredients in order to discover what causes the allergic reaction.

How can I get in touch with your customer service team?

For customer service inquiries please e-mail us at shopkiawa@gmail.com